Privacy Policy

Symph Inc. (“Symph”, “we”, “us”, or “our”) operates symph.co. This Privacy Policy explains what personal data we collect, why we collect it, and how you can exercise your rights.

By using this website, you agree to the practices described below. If you do not agree, please do not use the site.

1. Who We Are

Symph Inc. is an AI-native software development agency headquartered in Cebu, Philippines. We are the data controller for personal data collected through symph.co.

Contact us: hello@symph.co

2. Data We Collect

a. Data you give us directly

When you fill out the contact form on our website, we collect:

• Full name
• Email address
• Company name (optional)
• What you’re looking for
• How you heard about us
• Any additional details you choose to share

This information is used solely to respond to your inquiry and, with your permission, to follow up about our services.

b. Data collected automatically

With your consent, we use third-party analytics and advertising tools that collect data automatically when you visit our site. This includes:

• Pages visited and time spent
• Browser type, device type, operating system
• Approximate geographic location (country/city level)
• Referring URLs and search terms
• Interactions with our pages (clicks, scrolls)

This data is collected via cookies and similar tracking technologies (see Section 5).

3. How We Use Your Data

4. Third-Party Services

We share data with the following third-party services, each operating under their own privacy policies. These services only receive data if you have given cookie consent (except HubSpot, which receives contact form data when you submit it).

5. Cookies

We use cookies and similar tracking technologies. You can control cookies through the consent banner shown on your first visit, or by adjusting your browser settings.

Categories of cookies we use:

• Strictly necessary: Required for the site to function. No consent needed.
• Analytics cookies: Help us understand how visitors use the site (Google Analytics, PostHog). Only set with your consent.
• Marketing cookies: Used for advertising and retargeting (Meta Pixel, Google Ads, LinkedIn). Only set with your consent.

You can withdraw consent at any time by clearing your cookies or contacting us at hello@symph.co.

6. Data Retention

• Contact form data: Retained in HubSpot CRM for as long as there is a legitimate business relationship or inquiry. You can request deletion at any time.
• Analytics data: Retained per each provider’s default retention settings (e.g., Google Analytics retains data for 14 months by default).
• Server logs: Automatically deleted after 30 days.

7. Data Transfers

Symph is based in the Philippines. Our third-party service providers (Google, Meta, LinkedIn, HubSpot, PostHog) may process your data in the United States or other countries. Where data is transferred outside your country of residence, these providers rely on Standard Contractual Clauses or other approved transfer mechanisms to protect your data.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate data.
• Deletion: Request deletion of your personal data (“right to be forgotten”).
• Objection: Object to processing based on legitimate interests.
• Portability: Receive your data in a structured, machine-readable format.
• Withdraw consent: Withdraw cookie consent at any time without affecting prior processing.

These rights apply under GDPR (EU/EEA), the Philippine Data Privacy Act (RA 10173), CCPA (California), and other applicable laws.

To exercise any of these rights, email us at hello@symph.co. We will respond within 30 days.

9. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

Questions about this policy or your data? Reach us at: